X 89 Terms & Conditions — Complete User Guidelines

By accessing or using the x 89 platform, you are deemed to have fully agreed to these Terms & Conditions. These terms constitute a legally binding agreement between x 89 and the user.

These Terms & Conditions have been prepared in accordance with applicable laws of Bangladesh. x 89 reserves the right to modify these terms at any time. Notice of any changes will be posted on the website, and your continued use of the platform after such changes constitutes your acceptance of the updated terms.

• These Terms & Conditions apply to all users, registered and unregistered.
• x 89 reserves the right to modify, suspend, or discontinue any service at any time.
• In the event of a conflict between the Bangla and English versions, the English version shall prevail.

To create an account on x 89, you must meet the eligibility requirements listed below. Accounts created without meeting these requirements are prohibited, and any winnings in such cases will be forfeited.

Age & Identity Verification

• You must be at least 18 years old to open an account.
• All information provided at the time of registration must be truthful, accurate, and complete.
• Only one account may be opened per mobile number and email address.
• Identity verification (KYC) using a National ID card or passport is mandatory.
• If multiple members of the same household wish to use separate accounts from the same device or network, you must notify Support in advance.

Account Responsibility

You are fully responsible for all activity on your account. Never share your password or login details with anyone. If unauthorized access to your account occurs, contact support@x89.im immediately.

Deposits on x 89 can be made via bKash, Nagad, Rocket, and bank transfer. All financial transactions are processed through encrypted channels.

Deposit Rules

• Minimum deposit: ৳200.
• Deposits are usually instant — your balance is updated as soon as the bKash/Nagad payment goes through.
• Deposits must be made from a payment account registered in your own name.
• Deposits from third-party accounts are not accepted.

Withdrawal Rules

• Minimum withdrawal: ৳500.
• Withdrawal requests are processed within 15 minutes to 24 hours.
• Daily withdrawal limit for standard members: ৳50,000.
• Withdrawals above ৳10,000 may be held until KYC verification is complete.
• Withdrawals must be made to the same payment method used for the original deposit.
• Any withdrawal suspected of involving money laundering may be frozen and subjected to investigation.

Bonuses and promotions on x 89 are offered under specific terms. Accepting a bonus constitutes your agreement to the applicable terms.

• Each bonus has its own wagering requirements — see the promotions page for full details.
• The welcome bonus is available to new members on their first deposit only.
• Claiming bonuses through multiple accounts will be treated as fraud.
• Withdrawing before meeting the bonus wagering requirement will result in the bonus and any associated winnings being forfeited.
• Not all games may be eligible for bonus play — each bonus comes with a separate list of qualifying games.
• x 89 reserves the right to modify or cancel any bonus offer at any time.

Free spin bonuses typically carry a 30x to 40x wagering requirement. Cashback bonuses generally have no wagering requirement. Full terms for each promotion are available on the Promotions page.

All games on x 89 are operated through licensed third-party providers. Game outcomes are determined by RNG (Random Number Generator) technology, ensuring complete fairness and verifiability.

General Gaming Rules

• If a game is left incomplete due to a technical fault, that round will be considered void.
• If your internet connection drops, any active bets will be processed automatically — the data recorded on the server is final.
• x 89 reserves the right to void any abnormal winnings resulting from software bugs or technical errors within a game.
• The dealer's decision is final in Live Casino games. Exceptions may be considered if there is technical evidence to support a dispute.
• In Sports Betting, bets cannot be changed or cancelled once a match has started.

In the event of any game-related dispute, x 89's server logs shall serve as the final evidence. Our support team aims to resolve all disputes within 48 hours.

The following activities are strictly prohibited to maintain a fair environment on x 89. Any violation may result in permanent account termination and forfeiture of all balances.

• Creating or operating multiple accounts.
• Gaming using bots, automation software, or AI tools.
• Playing in collusion with other players.
• Using stolen payment cards or accounts.
• Using the platform for money laundering or any unlawful purpose.
• Attempting to hack or manipulate the game software.
• Threatening, harassing, or abusing other players or staff.
• Bonus arbitrage or any misuse of bonus offers.

X 89 takes the protection of your personal data seriously. Information collected at registration is used solely for platform operations, KYC verification, and legal compliance.

• Your personal information is never sold to third parties.
• Information may be shared with authorities where required by legal obligation.
• All data is secured with 256-bit SSL encryption.
• For our full data protection policy, please visit our Privacy Policy page.

X 89 believes gaming should be a form of entertainment — never a source of stress or addiction. That's why we provide a range of tools and measures to support responsible gaming.

• Set daily, weekly, and monthly deposit limits at your convenience.
• Session Timer — automatic logout after a set period of inactivity.
• Cooldown Period — take a gaming break ranging from 24 hours to 30 days.
• Self-Exclusion — close your account temporarily for a set period or permanently, at your own request.
• If problematic gaming behavior is identified, our support team may reach out proactively.

If you have any concerns about your gaming, contact our support team or Responsible Play Visit the page.

X 89 may suspend or close any account for the following reasons.

• Violation of these Terms & Conditions.
• Registering with false information.
• Fraudulent or unlawful activity.
• If an account has been inactive for an extended period (more than 12 months).

You may also close your account at any time by emailing Support. Please ensure any pending bonus wagering is completed before closing your account, as any remaining bonus balance will be forfeited.

X 89 reserves the right to update these Terms & Conditions at any time. Members will be notified of significant changes by email or SMS.

• The first time you log in after a change, you will be shown a notice to accept the updated terms.
• If you do not agree to the updated terms, you will have the option to close your account.
• We recommend checking this page regularly to stay up to date.

For any questions or feedback, reach out to us at: support@x89.im