X 89 Privacy Policy — Your Information Is Safe With Us

Welcome to the x 89 platform. Your privacy matters deeply to us. This Privacy Policy clearly outlines how x 89 collects your personal information, how it is used, and how it is kept secure.

By using the x 89 website or app, you are considered to have agreed to this Privacy Policy. If you do not agree, please refrain from using the platform.

This Privacy Policy applies to all registered members, guest users, and anyone who uses any x 89 service. We believe transparency is the foundation of a trusted relationship — so we want you to know exactly what we do with your data.

X 89 only collects data that is necessary to provide services, ensure security, and meet legal obligations. We never ask for excessive or irrelevant information.

Information Provided Directly

• Full name, date of birth, and nationality.
• Mobile number and email address.
• National ID or passport number (for KYC verification).
• Current address.
• Payment account details (bKash / Nagad / Rocket number).
• Messages and complaints submitted to support.

Automatically Collected Information

• IP address and device identifiers.
• Browser type, operating system, and screen resolution.
• Time spent on the platform, pages visited, and gaming history.
• Information on transaction time, amount, and method.
• Data collected via cookies and web beacons.

X 89 uses your information for specific purposes only. No data is used beyond those purposes. We are committed to keeping data use to a minimum.

• Account Management: For registration, login, password reset, and profile updates.
• Processing Financial Transactions: To process deposits, send withdrawals, and maintain transaction records.
• Security & Fraud Prevention: To detect multiple accounts, bots, and fraudulent activity.
• Customer Support: For support ticket resolution and complaint handling.
• Responsible Gaming: To detect unusual gaming patterns and provide assistance when needed.
• Bonuses & Promotions: To send you offers relevant to your eligibility.
• Legal Obligations: To comply with regulatory authority requirements.
• Platform Improvements: To analyze user experience and improve the quality of our services.

We do not use your data to make automated decisions that significantly affect your rights. Any important decision is subject to human review.

X 89 never sells your personal information or shares it with advertisers. However, limited data sharing may occur in certain specific circumstances.

Data Sharing Scenarios

• Payment Providers: Only the information necessary to process transactions with bKash, Nagad, Rocket, and similar services.
• Game Software Provider: Only the limited data required to operate the games — not personal identification.
• Law Enforcement Authorities: Under a court order or valid legal claim.
• Anti-Money Laundering Authority: Where legally required, without prior consent.
• Third-Party Service Providers: Only contracted partners who comply with our security standards.

X 89 follows the highest industry security standards to protect your information. Our security team monitors systems 24/7.

• 256-bit SSL/TLS Encryption: Every data transmission takes place over encrypted channels.
• Firewall & DDoS Protection: To protect our servers from cyberattacks.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• Regular Security Audits: Periodic reviews conducted by independent experts.
• Data Segmentation: Different categories of data are stored in separate, secured locations.
• Access Control: Only authorized personnel have access to specific data.
• Backup & Recovery: Regular backups are maintained to minimize the risk of data loss.

In the event of a security incident, x 89 will notify affected users directly within 72 hours and take immediate steps to resolve the issue.

X 89 uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience on the site.

Types of Cookies We Use

• Essential Cookies: Login sessions and security tokens — the site cannot function without these.
• Performance Cookies: Helps monitor page load speed and error tracking.
• Functional Cookies: Remembers your language, theme, and preferences.
• Analytics Cookies: To understand user behavior — completely anonymously.

You can disable non-essential cookies through your browser settings. However, disabling essential cookies may cause certain features to stop working properly.

X 89 does not store your data indefinitely. A specific retention period is defined for each type of data.

Upon expiry, data is securely deleted or anonymized. Some data may need to be retained beyond the set period due to legal obligations.

X 89 believes every user should have full control over their own data. That's why we provide you with the following rights.

• Right to Access: You may request to know what information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data under certain conditions.
• Right to Restrict Processing: You may request that we stop using your information for specific purposes.
• Right to Data Portability: You can download a copy of your data at any time.
• Right to Object: You may object to your data being used for marketing purposes.

X 89 strictly prohibits registration and participation by anyone under the age of 18. We never knowingly collect data from minors.

• Age is verified at the time of registration.
• KYC verification is mandatory if a user is suspected to be a minor.
• Any account found to belong to a minor will be closed immediately.
• Any minor's data collected inadvertently will be deleted immediately.

If you believe your child has registered on x 89, please contact our support team immediately. We will take prompt action.

X 89 may update this Privacy Policy from time to time. Depending on the nature of the changes, we will notify you accordingly.

• Minor changes: Only the "Last Updated" date at the top of the page will be revised.
• Major changes: A notification will be sent to your registered email or mobile number.
• You will be notified 30 days in advance of any major changes.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.

We recommend revisiting this page every few months. For any questions, use the contact details below.

If you have any questions, concerns, or requests regarding this Privacy Policy, don't hesitate to reach out. Our team is always ready to help.

When submitting a privacy-related request, please write from the email address registered to your account so we can verify your identity promptly.